The ENHANCE Programme
The ENHANCE Programme – Enhancing doctor-patient communication skills
Upon completing ENHANCE you will be better able to…
- Align patient expectations with reality
- Help patients manage concern and fear
- Demonstrate understanding without agreement
- Uncover patient’s real issues
- Manage difficult patients
- Diffuse emotionally charged discussions
- Present complex information in easy to understand language
- Uncover gaps in patient understanding
- Help patients recognise the impact of their health actions and inactions
- Motivate patients to close the gap between current and desired state
of health
“The great physician
would treat the patient
with the disease, while the good physician would
treat the disease.”
Dr William Osler
The ENHANCE Programme – Enhancing doctor-patient communication skills