Course Reference List

Maximizing Patient Understanding and Recall

1. Silverman JD, Kurtz SM, Draper J. Skills for Communicating With Patients. 2nd ed. Oxford, UK: Radcliffe Medical Press; 2005. Accessed January 22, 2022. https://www.google.com/books/edition/_/fzJrAAAAMAAJ?hl=en&sa=X&ved=2ahUKEwiLq7Wtrsb


2. Travaline JM, Ruchinskas R, D'Alonzo GE Jr. Patient-physician communication: why and how. J Am Osteopath Assoc. 2005;105(1):13-18. Accessed January 22, 2022.

https://pubmed.ncbi.nlm.nih.gov/15710660/


3. Kripalani S, Yao X, Haynes RB. Interventions to enhance medication adherence in chronic medical conditions: a systematic review. Arch Intern Med. 2007;167(6):540-549. Accessed January 22, 2022. https://jamanetwork.com/journals/jamainternalmedicine/fullarticle/412057


4. Atreja A, Bellam N, Levy SR. Strategies to enhance patient adherence: making it simple. MedGenMed. 2005;7(1):4. Accessed January 22, 2022.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1681370/?report=printable


5. Mitchell AJ, Selmes T. Why don’t patients take their medicine? Reasons and solutions in psychiatry. Adv Psychiatr Treat. 2007;13(5):336-346. Accessed January 22, 2022. http://apt.rcpsych.org/content/13/5/336.full.pdf+html

 

6. Landro L. The talking cure for health care. The Wall Street Journal April 8, 2013. Accessed January 22, 2022. http://online.wsj.com/article/SB10001424127887323628804578346223960774296.html#project%3DTALKjumpprint%26articleTabs%3Darticle  

7. Zolnierek KH, DiMatteo MR. Physician communication and patient adherence to treatment: a meta-analysis. Med Care 2009 August; 47(8):826-834. Accessed January 22, 2022.

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2728700/


8. David RA, Rhee M: The impact of language as a barrier to effective health care in an underserved urban Hispanic community. Mt Sinai J Med 1998, 65(5-6):393-7.  Accessed January 22, 2022. http://www.ncbi.nlm.nih.gov/pubmed/9844369


9. Zebiene E, Razgauskas E, Basys V, Baubiniene A, Gurevicius R, Padaiga Z, et al: Meeting patient’s expectations in primary care consultations in Lithuania. Int J Qual Health Care 2004, 16(1):83-9. Accessed January 22, 2022. http://intqhc.oxfordjournals.org/content/16/1/83.long


10. Takayama T, Yamazaki Y, Katsumata N: Relationship between outpatients’ perceptions of physicians’ communication styles and patients’ anxiety levels in a Japanese oncology setting. Soc Sci Med 2001, 53(10):1335-50. Accessed January 22, 2022.  
http://www.ncbi.nlm.nih.gov/pubmed/11676404

 

11. Hamasaki T, Hagihara A. Physicians’ explanatory behaviours and legal liability in decided medical malpractice litigation cases in Japan. BMC Medical Ethics 2011 12:7. Accessed January 22, 2022.  http://www.biomedcentral.com/1472-6939/12/7


12. D Gordon. MDs' failure to use plain language can lead to the courtroom. CMAJ. 1996 October 15;155(8):1152-1154. Accessed January 22, 2022.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1335375/

 
13. Calgary-Cambridge Guide to the Medical Interview-Communication Process. Accessed January 22, 2022. https://www.bradfordvts.co.uk/wp-content/onlineresources/communication-skills/teach-communication-skills/calgary-cambridge/04b%20calgary%20cambridge%20guide%20quick%20reference%20guide.pdf


14. Bauman AE, Fardy HJ, Harris PG. Getting it right: why bother with patient-centred care? Med J Aust. 2003;179(5):253-256.  Accessed January 22, 2022.
https://www.mja.com.au/journal/2003/179/5/getting-it-right-why-bother-patient-centred-care

 

15. Knott L. Breaking Bad News. Patient 2014. Published January 20, 2007. Accessed January 22, 2022. http://patient.info/doctor/breaking-bad-news

16. Epstein RM, Street RL Jr. Shared mind: communication, decision making, and autonomy in serious illness. Ann Fam Med. 2011;9(5):454-461. Accessed January 22, 2022. http://www.annfammed.org/content/9/5/454.full.pdf+html


17. Aungst H. How to deliver bad news to patients. Published February 19, 2010.  Accessed January 22, 2022. https://www.medicaleconomics.com/view/how-deliver-bad-news-patients


18. Diab P. Communication in diabetes management: overcoming the challenges. JEMDSA. 2012;17(1):52-54. Accessed January 22, 2022.
http://www.ajol.info/index.php/jemdsa/article/viewFile/75768/66288


19. Buckman RA. Breaking bad news: the S-P-I-K-E-S strategy. Community Oncology. Published March/April 2005. Accessed January 22, 2022. http://www.icmteaching.com/ethics/breaking%20bad%20news/spikes/files/spikes-copy.pdf


20. Watson PWB, McKinstry B. A systematic review of interventions to improve recall of medical advice in healthcare consultations. J R Soc Med. 2009:102(6):235-243. Accessed January 22, 2022. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2697041/

 

21. Skillscascade. A framework for breaking bad news.  Published 2002. Accessed January 22, 2022. https://www.dropbox.com/s/jxuojr2nduephm3/C4_Ref21_Skillscascade_2002.pdf?dl=0


22. Margolis RH. Informational counseling in health professions: what do patients remember? Published January 24, 2004. Accessed January 22, 2022. http://audiologyincorporated.com/articles/informational-counseling-in-health-professions-what-do-patients-remember   

23. Kessels RP. Patients’ memory for medical information. J R Soc Med. 2003;96(5):219-222. Accessed January 22, 2022. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC539473/pdf/0960219.pdf


24. Schnitzer AE, Rosenzweig M, Harris B. Health literacy: a survey of the issues and solutions. J Consum Health Internet. 2011;15(2):164-179. Accessed January 22, 2022. https://deepblue.lib.umich.edu/bitstream/handle/2027.42/87996/Health_Literacy.pdf?sequence=1&isAllowed=y


25. Morasch LJ. I hear you talking, but I don’t understand you! Medical jargon and clear communication. Molina HealthCare and California Academy of Family Physicians. April 2004. Accessed January 22, 2022. https://www.dropbox.com/s/euoftqv1zp2q0ng/C4_Ref25_Morasch_2009.pdf?dl=0  

 

26. Selic P, Svab I, Repolusk M, Gucek NK. What factors affect patients' recall of general practitioners' advice? BMC Family Pract. 2011;12:141. Accessed January 22, 2022. http://www.biomedcentral.com/content/pdf/1471-2296-12-141.pdf


27. Leigh E. Signposting: an effective communication tool! Published April 3, 2009. Accessed January 22, 2022. http://healthcarecommunication.wordpress.com/2009/04/03/signposting-an-effective-communication-tool.

 

28. Ley P. Recall by patients. In: Baum A, ed. Cambridge Handbook of Psychology, Health and Medicine. Cambridge: Cambridge University Press; 1997:315-317. Accessed January 22, 2022. http://books.google.com.au/books?id=zVh30FrAuDsC&printsec=frontcover&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false


29. Kemp EC, Floyd MR, McCord-Duncan E, Lang F. Patients prefer the method of “tell back- collaborative inquiry” to assess understanding of medical information. J Am Board Fam Med. 2008;21(1): 24-30. Accessed January 22, 2022. http://www.jabfm.org/content/21/1/24.long

 

30. Bertakis KD. The communication of information from physician to patient: a method for increasing patient retention and satisfaction. J Fam Pract. 1977;5(2):217-222. Accessed January 22, 2022. http://www.ncbi.nlm.nih.gov/pubmed/894226


31. White CS, Mason AC, Feehan M, Templeton PA. Informed consent for percutaneous lung biopsy: comparison of two consent protocols based on patient recall after the procedure. AJR Am J Roentgenol. 1995 Nov;165(5):1139-42. Accessed January 22, 2022.
http://www.ncbi.nlm.nih.gov/pubmed/7572491


32. Keulersa BJ, Welters CF, Spauwen PH, Houpt P. Can face-to-face patient education be replaced by computer-based patient education? A randomised trial. Patient Educ Couns. 2007;67(1-2):176-182. Accessed January 22, 2022. http://www.ncbi.nlm.nih.gov/pubmed/17448621

 

33. Achtziger A, Gollwitzer PM, Sheeran P. Implementation intentions and shielding goal striving from unwanted thoughts and feelings. Pers Soc Psychol Bull. 2008;34(3):381-393. Accessed January 22, 2022. http://psp.sagepub.com/content/34/3/381.long

34. Stewart MA. Effective physician-patient communication and health outcomes: a review. Can Med Assoc J. 1995;152(9):1423-1433. Accessed January 22, 2022.
http://www.ncbi.nlm.nih.gov/pubmed/7728691

 

35. Bezreh T, Laws MB, Taubin R, Rifkin DE, Wilson IB. Challenges to physician-patient communication about medication use: a window into the skeptical patient’s world. Patient Prefer Adherence. 2012;6:11-18. Accessed January 22, 2022.
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3262486/pdf/ppa-6-011.pdf


36. Starfield B, Steinwachs D, Morris I et al. Patient-doctor agreement about problems needing follow up visit. JAME 1979; 242(4): 344-6. Accessed January 22, 2022.  
http://jama.jamanetwork.com/article.aspx?articleid=365904


37. Starfield B, Wray C, Hess K et al. The influence of patient-practitioner agreement on outcome of care. Am J Public Health 1981;71(2):127-31. Accessed January 22, 2022.
 http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1619620/

 

38. Elwyn G, Frosch D, Thomson R et al. Shared decision making: a model for clinical practice. J Gen Intern Med. 2012;27(10):1361-1367. Accessed January 22, 2022.
http://www.ncbi.nlm.nih.gov/pubmed/22618581


39. Main CJ, Buchbinder R, Porcheret M, Foster N. Addressing patient beliefs and expectations in the consultation. Best Pract Res Clin Rheumatol. 2010;24(2):219-225. Accessed January 22, 2022. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2896476/

 

40. Epstein RM, Shields CG, Franks P, Meldrum SC, Feldman M, Kravitz RL. Exploring and validating patient concerns: relation to prescribing for depression. Ann Fam Med. 2007;5(1):21-28. Accessed January 22, 2022.  http://www.ncbi.nlm.nih.gov/pubmed/17261861


41. Barrier PA, Li JT-C, Jensen NM. Two words to improve physician-patient communication: what else? Mayo Clin Proc. 2003;78(2):211-214. Accessed January 22, 2022.
http://www.ncbi.nlm.nih.gov/pubmed/12583531


42. Auguste H. Smith's Patient-Centered Interviewing: An Evidence-Based Method, 3e. 2012. Accessed January 22, 2022. http://accessmedicine.mhmedical.com/book.aspx?bookID=501

43. Foxman S. Body of knowledge. The College of Physicians and Surgeons of Ontario website. Published July 2009. Accessed January 22, 2022. https://www.dropbox.com/s/c3afm2p02b9nthx/C4_Ref43_Foxman_2009.pdf?dl=0

 

44. West HF, Baile WF. “Tell me what you understand”: the importance of checking for patient understanding. J Support Oncol. 2010;8(5):216-218. Accessed January 22, 2022.   http://www.ncbi.nlm.nih.gov/pubmed/21086880

  

Reference List updated January 22, 2022.