Astute Doctor

Encourage early disclosure of patient concerns

Gain your patient’s trust

Prioritize patient concerns

Improve encounter time management

Identify patient feelings and respond with empathy

Manage long lists of concerns

The University of Arizona College of Medicine – Tucson

designates this enduring material for a maximum of

1.00 AMA PRA Category 1 Credit(s)^TM

Understand causes of patient reluctance

Identify opportunities for empathy

Use empathy to improve patient interactions

Structure the encounter to maximize disclosure

Use phrases that encourage disclosure

Effectively use attentive listening

Elicit concerns using reflective statements

Identify and respond to non-verbal cues

Pre-course Activity

Chapter 1: The importance of eliciting patient concerns

Chapter 2: The important role of empathy

Chapter 3: Structuring your encounter

Chapter 4: Course Posttest

Chapter 5: References

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Volume discounts for groups of 10+

Resident version available (no CME)