Astute Doctor

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Cross-Cultural Commmunication

A 3-hour interactive online CME course for strategically minded physicians to get the most out of every patient encounter.


Developing competence in cross cultural communication is an important skill that physicians must master to bridge cultural gaps. Taking into consideration your patient’s cultural context enhances your ability to diagnose and recommend treatments, and helps create a closer bond that can lead to better health outcomes and patient experience.

This interactive online CME course shows how to avoid communication traps and cultural gaffes, build strong patient partnerships despite cultural differences, and manage language barriers. This course includes content on common medical practices in five specific cultural groups, and covers best practice for using translators in the medical encounter.

Explore how to...

Develop cultural competence

Bridge cultural gaps and deliver patient-centered care

Avoid communication traps and cultural gaffes

Build strong patient partnerships despite cultural differences

Best practice management of language barriers

Understand common culture-specific medical practices

Reduce patient complaints and litigation risk

doctor multicultural patient

CME Accredited

The University of Arizona College of Medicine - Tucson - Accreditation ProviderLogo

The University of Arizona College of Medicine – Tucson

designates this enduring material for a maximum of

3.00 AMA PRA Category 1 Credit(s)TM

Develop your ability to...

Conduct culturally-competent encounters

Uncover critical information for cultural understanding

Understand the impact of patients ethnicity on treatment choices

Identify when cultural beliefs are impacting health status

Manage cultural differences with sensitivity

Recognize behaviors to avoid with different cultural groups

Prevent misunderstandings arising from language differences

Select and use interpreters effectively

Identify your own values, beliefs, and biases

Structured to make your learning efficient and effective

Pre-course Activity

Chapter 1: Why Cultural Competency matters

Chapter 2: Building Blocks

Chapter 3: Bridging the Divide

Chapter 4: Overcoming Language Barriers

Chapter 5: Managing Patients of Latino Descent

Chapter 6: Managing Patients of African American Descent

Chapter 7: Managing Patients of Chinese Descent

Chapter 8: Managing Patients of Indian Descent

Chapter 9: Managing Patients of Middle Eastern Descent

Chapter 10: Course Posttest

Chapter 11: References

What are your purchase options?

Buy single course, or

 the premium bundle of all 8 courses and 10 webinars

Cross Cultural Communication

Build better patient bonds and foster better health outcomes